Clearing your browser cache and cookies is one of those fixes that sounds technical but takes under a minute and solves a surprising range of problems — pages that will not load, websites that keep logging you out, outdated content that refuses to refresh, or a browser that has gradually become sluggish. Here is how to do it in Chrome.
The Quick Method (Keyboard Shortcut)
The fastest way to open Chrome’s clear browsing data panel:
- Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac)
- The Clear browsing data window opens
- Select a time range — for most fixes, choose All time
- Make sure Cached images and files and Cookies and other site data are both ticked
- Click Clear data
Chrome will clear the selected data and refresh. This takes a few seconds.
What Is the Cache and Why Clear It?
Chrome stores copies of website images, scripts, and page data in a local cache so pages load faster on repeat visits. Over time, this cache can become outdated or corrupted, causing pages to display incorrectly or fail to load. Clearing it forces Chrome to download fresh versions of everything.
What Are Cookies and Should You Clear Them?
Cookies store small pieces of data from websites — including login sessions. Clearing cookies will log you out of websites, so be ready to log back in to Gmail, your banking site, work apps, and anything else you use regularly. If you use a password manager, this is quick; if not, make sure you know your passwords before clearing cookies.
If you only want to fix a specific website without clearing everything, see the section below on clearing cookies for a single site.
Clear Cache and Cookies via the Settings Menu
If you prefer using the menu:
- Click the three-dot menu in the top right corner of Chrome
- Go to Settings > Privacy and security > Clear browsing data
- Select your time range and what to delete
- Click Clear data
Clear Cache for a Single Website Only
If you only want to fix one specific website without clearing your entire history:
- Go to the website with the problem
- Click the padlock or info icon in the address bar
- Click Cookies and site data
- Click Manage cookies and then Remove all
- Reload the page
What Problems Does Clearing Cache Fix?
- A website that shows outdated content even after you know it has been updated
- Login loops where you keep being asked to sign in
- Pages that partially load or show broken images
- A specific website throwing errors that did not exist before
- Chrome feeling slow when browsing sites you visit frequently
How Often Should You Clear the Cache?
There is no strict schedule. Most people clear it when they notice a specific problem. If you use Chrome heavily for work, clearing it every few months or when issues arise is reasonable. Your cache will rebuild quickly as you browse.