Microsoft Teams is the hub of the modern workplace — but it comes with a learning curve and its fair share of technical gremlins. This page brings together every Microsoft Teams guide on Serverman, whether you need to fix a problem or get more out of the app. Use the sections below to find what you need.
Microsoft Teams Troubleshooting
Something not working? These guides cover the most common Teams errors with step-by-step fixes for both classic Teams and the new Teams for Windows.
Calls, Audio and Video
- Microsoft Teams Calls Keep Dropping — How to Fix It — network fixes, packet loss, bandwidth and firewall settings
- Microsoft Teams Microphone Not Working — How to Fix It — privacy settings, driver fixes, default device issues
- Microsoft Teams Camera Not Working — How to Fix It — permissions, driver updates, app conflicts
- Microsoft Teams Audio Echo and Feedback: How to Fix It — speaker/mic separation, noise suppression, hardware fixes
- Microsoft Teams Video Quality Poor or Blurry: How to Fix It — bandwidth, camera drivers, hardware acceleration, lighting
Performance and Startup
- Microsoft Teams Running Slow or Not Loading: How to Fix It — cache, startup settings, hardware acceleration
- Microsoft Teams Won’t Open or Not Launching: How to Fix It — cache clearing, repair, antivirus conflicts, profile issues
- Microsoft Teams Update Problems: Stuck, Failed or Won’t Update — update cache, permissions, disk space, clean reinstall
- How to Clear the Microsoft Teams Cache: Windows and Mac — full cache clearing guide for classic and new Teams
Sign-In and Account
- Microsoft Teams Sign-In Problems: How to Fix Login Loops and Errors — Credential Manager, cached tokens, Conditional Access error codes
- How to Set Up Microsoft Authenticator for Teams MFA — MFA setup, Authenticator app, backup codes
- How to Use Multiple Microsoft Teams Accounts on One Device — personal and work accounts side by side
Notifications and Messaging
- Microsoft Teams Notifications Not Working: How to Fix It — Windows focus assist, quiet hours, per-channel settings
- Microsoft Teams Messages Not Sending or Delivering: How to Fix It — connection status, cache, external users, firewall
Meetings and Screen Sharing
- Microsoft Teams Screen Sharing Not Working: How to Fix It — meeting policy, macOS permissions, GPU drivers, hardware acceleration
- Microsoft Teams Not Showing Outlook Calendar Meetings: How to Fix It — calendar sync, plugin conflicts, delegate access
Microsoft Teams How-To Guides
Step-by-step instructions for the most commonly searched Teams tasks — from setting up meetings to managing your account.
Meetings
- How to Schedule a Meeting in Microsoft Teams — calendar invites, recurring meetings, channel meetings
- How to Record a Microsoft Teams Meeting — who can record, where recordings are saved, sharing them
- How to Mute Everyone in a Teams Meeting — host controls, prevent unmuting, meeting options
- How to Use Breakout Rooms in Microsoft Teams — creating rooms, assigning participants, timer and broadcast
- How to Use Together Mode in Microsoft Teams — enabling together mode, available scenes
- How to Present a PowerPoint in Microsoft Teams — presenter view, annotations, sharing slides vs whole screen
Channels and Chat
- Microsoft Teams Chat vs Channels: What’s the Difference? — when to use each, persistence, file storage
- How to Create a Channel in Microsoft Teams — standard, private and shared channels
- How to Use @Mentions in Microsoft Teams — @person, @channel, @team and best practices
- How to Pin a Message in Microsoft Teams — pinning in chat and channels
- How to Search in Microsoft Teams — search operators, filtering by type, finding files
Calls and Screen Sharing
- How to Share Your Screen in Microsoft Teams — full screen, specific window, PowerPoint live
- How to Transfer a Call in Microsoft Teams — blind transfer, consultative transfer, Teams Phone
Settings and Personalisation
- How to Set Your Status in Microsoft Teams — status options, duration, status messages
- How to Change Your Background in Microsoft Teams — blur, custom images, before and during a call
- How to Set Out of Office in Microsoft Teams — status message, Outlook integration, auto-replies
- Microsoft Teams Keyboard Shortcuts: The Complete UK Guide — navigation, calls, meetings and messaging shortcuts
Files and Integration
- How File Sharing Works in Microsoft Teams: Where Files Are Stored — SharePoint, OneDrive, chat files vs channel files
- How to Integrate Microsoft Teams with Outlook Calendar — add-in setup, meeting scheduling from Outlook
Access and Guests
- How to Add an External Guest to Microsoft Teams — guest access, permissions, what guests can and cannot do
- How to Use Microsoft Teams on Mobile: Android and iPhone Guide — app setup, notifications, mobile-specific features
Classic Teams vs New Teams
Microsoft has been transitioning users from the original Teams desktop client (classic Teams) to a rebuilt version — new Teams — since 2023. New Teams loads faster and uses less memory, but some features and settings are in different places. Both versions are covered throughout the guides above, with specific steps called out where the process differs.
If you are unsure which version you have, look at the top-right corner of the Teams window. New Teams shows a New badge next to the window controls. You can switch between versions using the toggle that appears next to your profile picture. Microsoft has confirmed that classic Teams will continue to be available alongside the new version.
Teams on Windows, Mac and Mobile
Most of the troubleshooting guides above focus on Windows, as that is where the majority of Teams issues occur. Mac-specific steps are included throughout where the process is different. For Teams on Android and iPhone — including notification settings, mobile calling, and switching between personal and work accounts on a phone — see the Microsoft Teams mobile guide.
